Industry
Quick Service Restaurants
Company Size
1,500+ employees
Recruiting Focus
Front of House & Back of House Team Members
Industry
Quick Service Restaurants
Company Size
1,500+ employees
Recruiting Focus
Front of House Team Members &
Back of House Team members
44%
reduction in dismissals
58%
reduction in abscondment
68%
decrease in disciplinary procedures
Context
FPG Foods owns 56 KFC restaurants across the Western Cape and Gauteng. FPG started using the JOBJACK Platform in February 2022, and switched on the JOBJACK Assessment Battery in February 2024.
“We’ve seen that the longer our team members work for us, the better our stores perform - so better hiring that results in lower staff turnover is a huge win for our business.”
Hennie Niemand
HR Executive, FPG Foods
Prior to working with JOBJACK, FPG struggled with a manual recruiting process that relied on paper CVs being dropped off at stores, a lack of appropriate tools to assess the suitability of candidates, and insufficient controls to prevent biased hiring practices. This resulted in long recruiting lead times and a high proportion of poor hires, leading to high staff turnover.
Implementation
FPG turned on the JOBJACK Assessment Battery for all their Western Cape stores in early 2024, and also implemented integrated risk and credit checks for all potential hires via the JOBJACK Platform.
Challenges
Results
FPG noticed some significant improvements when analysing key HR metrics for the period since the JOBJACK Assessment Battery and integrated checks were implemented vs. the previous year:
-
38% reduction in total terminations
-
58% reduction in abscondment
-
44% reduction in dismissals
-
68% reduction in the rate of disciplinary procedures
FPG has been so impressed with the tangible results delivered by the JOBJACK Assessment Battery and integrated risk and credit checks, that they are planning to roll them out to their Gauteng stores as well, within the next three months.
44%
reduction in dismissals
58%
reduction in abscondment
68%
decrease in disciplinary procedures
Context
FPG Foods owns 56 KFC restaurants across the Western Cape and Gauteng. FPG started using the JOBJACK Platform in February 2022 and switched on the JOBJACK Assessment Battery in February 2024.
“We’ve seen that the longer our team members work for us, the better our stores perform - so better hiring that results in lower staff turnover is a huge win for our business.”
Hennie Niemand
HR Executive, FPG Foods
Results
FPG noticed some significant improvements when analysing key HR metrics for the period since the JOBJACK Assessment Battery and integrated checks were implemented vs. the previous year:
-
38% reduction in total terminations
-
58% reduction in abscondment
-
44% reduction in dismissals
-
68% reduction in the rate of disciplinary procedures
FPG has been so impressed with the tangible results delivered by the JOBJACK Assessment Battery and integrated risk and credit checks that they are planning to roll them out to their Gauteng stores as well, within the next three months.
Challenges
Prior to working with JOBJACK, FPG struggled with a manual recruiting process that relied on paper CVs being dropped off at stores, a lack of appropriate tools to assess the suitability of candidates, and insufficient controls to prevent biased hiring practices. This resulted in long recruiting lead times and a high proportion of poor hires, leading to high staff turnover.
Implementation
FPG turned on the JOBJACK Assessment Battery for all their Western Cape stores in early 2024, and also implemented integrated risk and credit checks for all potential hires via the JOBJACK Platform.
Allison Mlenzana, Talent Acquisition Lead: SA Operations, shares how Smollan works with JOBJACK to improve the speed and quality of their hiring, while reducing costs
Hunadi Matlala, HR Manager, shares Baobab Brands’ journey to improving their talent pipeline, reducing terminations and saving on hiring costs with JOBJACK
See how a KFC franchise was able to fill staffing gaps 10 times faster, just by switching on JOBJACK’s Waitlist feature
How other companies use JOBJACK
Allison Mlenzana, Talent Acquisition Lead: SA Operations, shares how Smollan works with JOBJACK to improve the speed and quality of their hiring, while reducing costs
Hunadi Matlala, HR Manager, shares Baobab Brands’ journey to improving their talent pipeline, reducing terminations and saving on hiring costs with JOBJACK
See how a KFC franchise was able to fill staffing gaps 10 times faster, just by switching on JOBJACK’s Waitlist feature