1,265
applications on avg. per job
1.12
days to fill roles
10%
decrease in terminations
Industry
Fashion Retail
Company Size
1092 employees
182 stores
Recruiting Focus
Sales Assistants
Industry
Fashion Retail
Company Size
1092 employees
182 stores
Recruiting Focus
Sales Assistants
1.12
days to fill roles
10%
decrease in terminations
1 265
applications on avg. per job
Context
Refinery is a fashion retailer with more than 120 stores across South Africa, and is part of Pepkor Holdings. They started using the JOBJACK Platform in 2024.
“With JOBJACK, we’re seeing a much bigger and broader pool of applicants for each vacancy, giving us more options to choose from in finding the right fit for Refinery. And we’re also able to fill vacancies much faster than before - the recruiting process with JOBJACK is just so much quicker.”
Zainab Gamieldien
Operations HR Manager, Refinery
Implementation
Results
Refinery has seen significant improvements in their recruiting process since switching to JOBJACK:
-
Much bigger talent pool, with an average of 1,265 applicants per job
-
Faster hiring, with some roles filled in as little as 1.12 days
-
A standardised recruiting process that is equitable and fair to all applicants
This improved recruiting process ensures better quality sales assistants are hired to support the Refinery brand experience, and has also had a positive impact on key HR metrics:
-
10% reduction in terminations
-
Significant reduction in terminations due to misconduct
Refinery uses the JOBJACK Platform and our Potential Workplace Performance Assessment Battery to facilitate all applications, shortlist candidates and schedule interviews.
Challenges
Refinery’s in store brand ambassadors are an important part of their brand experience, so finding the right JobFIT™ store assistants is crucial to creating a great experience for customers in their stores. Prior to switching to JOBJACK’s automated digital hiring process, Refinery relied on email and word-of-mouth. This made it harder to keep track of the candidates being hired, with many hiring managers giving preference to friends and family to save time. This manual process also meant it typically took 2–4 weeks to fill a role, which sometimes left staffing gaps, and impacted on the customer experience in stores.
Implementation
Refinery uses the JOBJACK Platform and our Potential Workplace Performance Assessment Battery to facilitate all applications, shortlist candidates and schedule interviews.
“JOBJACK is truly a lifesaver - it makes my work significantly easier! I rely on it to fill roles quickly, with great candidates.”
Chelsea Boois
Regional Operations HR Administrator, Refinery
FOOTWEAR & APPAREL RETAILER
Allison Mlenzana, Talent Acquisition Lead: SA Operations, shares how Smollan works with JOBJACK to improve the speed and quality of their hiring, while reducing costs
Learn how a footwear and apparel retailer saw a 6% sales uplift after partnering with JOBJACK for seasonal hiring
HR Executive for FPG Foods, Hennie Niemand, explains how JOBJACK helped FPG Foods reduce terminations and disciplinary procedures in their Western Cape stores
Context
Refinery is a fashion retailer with more than 120 stores across South Africa, and is part of Pepkor Holdings. They started using the JOBJACK Platform in 2024.
Challenges
“With JOBJACK, we’re seeing a much bigger and broader pool of applicants for each vacancy, giving us more options to choose from in finding the right fit for Refinery. And we’re also able to fill vacancies much faster than before - the recruiting process with JOBJACK is just so much quicker.”
Zainab Gamieldien
Operations HR Manager, Refinery
Alternatives
Refinery’s in store brand ambassadors are an important part of their brand experience, so finding the right JobFIT™ store assistants is crucial to creating a great experience for customers in their stores. Prior to switching to JOBJACK’s automated digital hiring process, Refinery relied on email and word-of-mouth. This made it harder to keep track of the candidates being hired, with many hiring managers giving preference to friends and family to save time. This manual process also meant it typically took 2 – 4 weeks to fill a role, which sometimes left staffing gaps, and impacted on the customer experience in stores.
Smollan ran an RFP process and considered a number of alternatives before selecting JOBJACK for their deep understanding of the South African entry-level recruiting market.
Implementation
Refinery uses the JOBJACK Platform and our Potential Workplace Performance Assessment Battery to facilitate all applications, shortlist candidates and schedule interviews.
“JOBJACK is truly a lifesaver - it makes my work significantly easier! I rely on it to fill roles quickly, with great candidates.”
Chelsea Boois
Regional Operations HR Administrator, Refinery
Refinery has seen significant improvements in their recruiting process since switching to JOBJACK:
-
Much bigger talent pool, with an average of 1,265 applicants per job
-
Faster hiring, with some roles filled in as little as 1.12 days
-
A standardised recruiting process that is equitable and fair to all applicants
This improved recruiting process ensures better quality sales assistants are hired to support the Refinery brand experience, and has also had a positive impact on key HR metrics:
-
10% reduction in terminations
-
Significant reduction in terminations due to misconduct
Results
How other companies use JOBJACK
Allison Mlenzana, Talent Acquisition Lead: SA Operations, shares how Smollan works with JOBJACK to improve the speed and quality of their hiring, while reducing costs
FOOTWEAR & APPAREL RETAILER
Learn how a footwear and apparel retailer saw a 6% sales uplift after partnering with JOBJACK for seasonal hiring
HR Lead for FPG Food, Hennie Niemand, explains how JOBJACK helped FPG Food reduce terminations and disciplinary procedures in their Western Cape stores